Delivery
Delivery & Shipping
Our team of trained delivery men using our custom made furniture vehicle
carries out your delivery. We have a delivery charge, which reflects
where you live in relation to our central warehouse, and these prices
can be obtained from our shops. Unlike our competitors we do not build
the price of delivery in to our furniture prices, at all times trying
to keep our prices low and the quality high.
The delivery charge is payable
at either the time of the order or when the balance of the invoice is
paid which is before delivery.
Order Time and Storage
We would kindly ask our customers to advise our staff at the time of order
if they have a particular date of delivery that is required, i.e. out
with the normal 8 week lead time frame. We will note your requirements
on your invoice. It may be house building, decorating or renovations.
We will normally quote 8 weeks approximately for delivery and when your
order arrives with us then we will require it to be despatched to our
customer within 7 days. We are unable to store furniture and orders for
customers once stock arrives.
We will try to be accommodating as possible but we are unable to store
furniture for customers as we have a limited warehouse and have no storage
facilities to offer.
Once the successful delivery has been made you will be asked to sign for
your purchase. Before signing you are asked to inspect the furniture thoroughly
to ensure it is pristine condition and there are no signs of transit damage
or faults.
Once satisfied please sign accordingly. Should you find any such marks,
please make necessary comments on the goods received note. Should you delegate
this responsibility to another person, please ensure this information is
passed on.
REMEMBER – it is very difficult to pursue claims once a clear signature
has been obtained.
If you are decorating and would prefer the furniture remained wrapped,
we ask that you carry out the inspection procedure in any event and sign
accordingly. The delivery team will be happy to re-wrap the furniture for
its safekeeping thereafter